Sunday, May 27, 2012

How to Brand Your Business Brilliant!

by Michelle Hill-Smith 
www.OnTaskAssistants.com

When it comes to branding or business identity, sometimes I think that I'm a little harsh. A little too critical. But, then I'm reminded that building an effective brand requires criticism and scrutiny in order for it to work? By "work" I mean effectiveness, memorability and clarity. Your audience needs to have a clear message of your logo each time it's seen in order for them to understand, remember and believe it. Think of the message as your business' story. What does a story include? Colors, shapes, text, a meaning behind it, images to give more of a feel for it. What's your business' story? Start working on one by coming up with one paragraph to describe who you are, what your name symbolizes, who you serve, what's their age group, etc.


As a graphic designer, I tend to have a desire to make things better. The world, too me needs to have it's own fung shui, a balance, purpose and place in a specific space. However, I find that for most entrepreneurs, the pressure is on and "coming up with something" or "going with what I have" is often the case. Funds are low or non-existent for a professionally designed piece of art that can forever represent their business. 

I recently made a post on FaceBook sharing my thoughts on how each time we have request for logo designs, it's sometimes a scary, insecure feeling of a process. But, then after all the fuss and worry, out emerges a beautiful creation that completely erases all the fear of rejection and strife. It can be such a joyous occasion to have a fresh, vibrant logo that, at first sight, is sure to stand the test of time. On the other hand, if done with a lack of thought and strategy, it could fall flat and become yesterday's news almost instantly. So, as you can see, as long as you really think the process through, you can't go wrong. Either, you'll have a wonderful concept to hand over to the one that's designing for you or, you may do well to go at it alone. Now, if there's not one ounce of design juice in you, opting for option one won't hurt.
 
Here are the primary pointers I follow that works for me at least 99.9 percent of the time. Hopefully, it'll work for you, with a little patience and practice:

IDENTIFY 
Think about the niche/target market you're serving. The most important is their age group and interest. If the age group you serve is between 45 and 55, you may not want your design to scream teenager with bright colors and zebra-striped colored fonts.

COLORIZE
Your color scheme MUST match your business' theme and description. I know it sounds funny but colors sell and have very deep meaning. Check out this Must Read Article to see what I mean.

ACCESSORIZE
Determine the "eye-catcher" or focal point you'd like to have in your design. This can be an icon/image or font style. If you select an Icon/Image it really needs to sum up what your business is and what it does or primarily offer. For a text only logo, this will be a chance to make your color scheme pop!


Now, I'll admit, coming up with your brand to represent everything your business is about can be a very difficult challenge. However, by first researching extensively and coming to terms with your "business' story" you will undoubtedly have a clear headstart to your design being exactly what you want and need it to be.







Monday, May 14, 2012

Become a Smarter Business in 2012!

by Michelle Hill-Smith
www.OnTaskAssistants.com


As a small business owner in a failing economy, eliminating unnecessary expenses in overhead and operations is one of the sure ways to keep your business afloat. Making this decision is critical to your success. Revamping your business to fit the “Go Virtual” business model should be the first step taken in operating your “Smarter Business.”  Choosing this type of model doesn’t have to mean a major re-writing of your business plan or taking out a small business loan.

This is actually fairly easy and simply requires that you retire the ice-age methods for production and implement 21st Century communication technologies.

Times have definitely changed and all for more productivity, simplicity and a better ozone layer.  Today, many small business owners are able to run a full operation from the comfort of their own homes cutting overhead expenses by nearly 60%.  With major cutbacks in space, leasing fees, property taxes, signage, hardware and furniture, unproductive staff, and utilities, not only are you spending thousands of dollars on the machinery, software, office space and more, the cost of managing other bodies and their needs is quite costly as well.

For this very reason, working with what is known as a Virtual Assistant or Business Support Specialist is one of the smarter ways to do business. However, working with any ole' VA just won't do. Ensure that you check out their expertise, the credentials and most importantly, their compatibility and ability to work with you and provide ALL of your business needs. Find out how they're operating their own business. What systems are they using, if any at all. An additional observation needs to be on the professionalism, organization and reputation of their company. Not only is working with a proficient and passionate individual or team crucial for your own productivity, but it’s also a smart starting point to establishing  better systems for your business.

The benefits of working with a virtual team are endless. From helping you run your office, keeping track of customers, freeing you to gain more productivity to build revenue and much more, a strong team can be the difference between success and failure.  In many cases, your virtual assistant or team will be more proficient than you at certain tasks, and will be able to complete them with greater accuracy and in less time than if you did them yourself.  Because as business owners, we tend to where many hats, even those that are not our type or color, we become severely overwhelmed, confused and unproductive. This costs us tons of time, money and ultimately customers.

Solve this problem by learning to delegate some of your time-consuming projects and activities. If you’re worried about training your new Virtual Assistant or Team to do what you need, keep in mind that they specialize in office management, social media, creative design and many other areas in small business marketing, productivity and operations. Your colleagues are already making strides towards modernized productivity which is to Go-Virtual. Do some research and learn how you to can eliminate issues with time management, high cost of doing business and become a Smarter Business in 2012!

Thursday, May 10, 2012

Are you a Messy Marketer?

by Michelle Hill-Smith
www.OnTaskAssistants.com

That's right! A messy marketer. What is that you ask? Well, first things first. Are you marketing your business? Are you even ready to market your business? Okay, final question, is your business MARKETING YOU?

I'm sure these questions can be answered honestly and thoroughly after this article. When I first began my journey in business, the one thing that put fear in my heart was the thought of having to market my business. I created an awesome venture that was sure to draw many customers my way without me having to do anything.  Yeah. I was a bit delusional. To make a very long story short, after a traumatizing 98% rejection rate, I learned the hard way that there were many things involve in not only running a business but also in marketing it as well.

Ask yourself the following questions. And in asking yourself, be honest and thorough. Don't be afraid of the outcome. Whether good or bad, there is no outcast plaque waiting for you at the end.

1) What is your message? Your message needs to entail your brand and purpose. What is it that you want to people to see and understand and soon as they see your logo?
2) What is your style of prospecting? Are you a "here's my card/flyer" type of prospector that doesn't provide any verbal communication? Are you the "I'd love to tell you more about what I do/sell" type of prospector?

If you were able to answer honestly to the above questions with 100% acceptance that you may not be doing all you can to win the hearts of your potential consumers, then you're already half way there. Being a messy marketer means that from head to toe, the image of your business (your brand, personal appearance, content/copy, etc) has taken the back burner. A typical example of a messy marketer is:

1) Someone who never has business cards on them;
2) Business cards with outdated/incorrect information;
3) Someone who pushes the price of a product and not the benefit of the product;
4) Someone who has a great marketing plan or product and does nothing to inform the world about it.

The list goes on and on. But, for the sake of time, I'll say this. Get determined to experience success within the next few months. Develop your product/service. Learn all the definitions, benefits and success stories of your product/service. Get equipped with all the necessary business collateral that goes with your product or service. TAKE THE TIME to Develop your social media sites, websites, flyers, postcards, business cards and most importantly...YOU! Become believable, genuine and authentic in your approach. You don't have to lie to make the sale. You don't have to be pushy to be a business person or sales person. You only need to be you. An Organized Marketer that is interested in a person's "possible" use for their product or service is always the winner. You're prepared and ready to respect the consumer with your approach as a business professional.

As an Organized Marketer, you know your product or service inside out. You know your prospect/target market inside and out. You respect their needs, space and time. An organized marketer always wins! 

Wednesday, May 9, 2012

A Sure Way to Stand Out on the Red Carpet

by Michelle Hill-Smith
www.OnTaskAssistants.com


So, I've always prided myself on being an individual. That's it. Very simple. That's my punch line. I've never been one to purchase the most obvious buy in the mall. I would rather look at the other pieces of clothing and mix and match. A dreadful day it was, back in college...I got all dressed and really casual yet cute looking. Walked downstairs to the college event and someone else had on the same exact outfit as I did. In complete horror, I ran back upstairs and changed. I thought to myself, "Now how in the world did she find that shirt?". Needless to say, everyone was making comments on the fact that we were wearing the same thing. Even though the shirt was really unique and unlike anything the average person would wear, we both had it on. AWKWARD!!! The other girl thought it was actually a cute coincidence and didn't seem to mind. NOT!!!

I am apart of an industry that house over 10,000 people providing practically the same business model to make a living from. Even though I started out with the same exact business model, something in my gut did not allow me to stay there. I would always imagine my business right there, smack dab in the middle of 10,000 firms just like mine on the strip of the red carpet. They all had the same basic branding, services offered and operational structure. They all charged the same amount, used the same tools and were apart of the same social groups. Can you imagine trying to be seen or even standout in that atmosphere?  Well, I couldn't imagine it for the life of me. For one, I hate competition. Now, don't get me wrong, I hate it, however, I welcome it. I have a quiet confidence in what I have to offer and bring to the table. When I started in this industry, I took my time to learn and enhance upon my skills. I looked at what others were doing and what they weren't willing to do and went from there.

Three years later, I've developed an existence, that gives my business a halo of light each time we walk down the red carpet. My business stands out and I'm proud of that. Not only does it stand out, I make sure we follow through with our image from the first sight, to the actual contact, on through to the beginning and ending of a client's relationship with us. Remembrance, is more important to me than anything else. Is our focus only on trying to get new clients? No, it's actually not. I would rather my company be known for sharing and community.  This is our secret. This is how we draw our clients.

How are you making strides to stand out from the crowd on the red carpet of business recognition? This has worked for me and of course, you are not required to follow my method, however, it's something that's proven over and over again by entrepreneurs and small businesses that I coach.

BRAND YOUR BUSINESS BRILLIANT

The one thing I realized that needed to be consistent was our brand’s color palette (most importantly), the name and the symbols or icons. Remember, a good business name will establish marketing recall and build early equity. Try these strong points: 1) Speak to your target market;  2) Describe what you do;  3) Keep it simple;  4) Don’t use trendy names.  After these types of fads run their course, you will be left with a stale and outdated name, and that’s probably what most people will think of your business too.

SPEAK VOLUMES

When you walk into a room (FaceBook, Twitter, a Community Event, wherever)  you want to say something or post something that will make people want to know who you are. Make your presence known. Introduce yourself and what you do to help people. Get in on the social scene, whether it's online groups or offline events. Prepare your Elevator Speech and alter it according to where you are and who you're talking to. Make sure you start off as the listener in the first half of the conversation. How else are you going to know how to offer the right services or products to your listening ears. Always display and offer your expertise humbly and with authenticity.

BECOME THE ODD BALL 

If everyone else in your industry is doing "this", then, you should be the only one doing "that". Often times, the way I do business isn't understood by many of my peers. They don't understand how we can be in the same industry, offering the same services but my business is more favored over theirs. Hmmm...let's see. I've simply taken something and enhanced it to suit what business owners really need. I've taken the norm and altered it to provide more of a benefit to those that seek my help. I listen to the needs of the "individual", what they really prefer and what they're hoping for. I offer them my exact service and situation that would suit them better. Instead of telling them that "this is the way we do business...it's my way or the highway", I help them to realize the benefits of what we have to offer and how it's going to help them better. I provide them with examples and case studies to give them a clear vision of what to expect. 

So, as you can see, standing out isn't so bad. When you're different from the rest, it makes people want to know who you are. With strong standards, creativity, a little flexibility, an essence of community and passion for what we do, I've managed to turn my company into a red carpet winner. Humbly, genuinely and authentically! For me, I'm just having fun helping others follow through on their dreams. You can do the same for your business as well. Take a chance and research others in your industry, get modernized and redesign your company to stand on its own, apart from the others. It will really pay off in the end.


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